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Patients may not be in a position to be active in their care and they may need to focus all their energy on getting well. 

This training is an in-depth, community-based training that will enable the patient’s family and friends to understand the role they play in patient safety as a support person or advocate. Programs run about eight hours and are usually done in two sessions. For private groups, Pulse can tailor this workshop to best meet your group’s needs.  Fees for this training can be offered through sponsorship opportunities and there are reduced rates in special circumstances.  

An advocate is crucial to the patient's care. But what exactly does an advocate do? Who would make a good advocate?

The person who loves the patient most may not be the best advocate. His or her emotions may get in the way of good communication and helping in clear decision making.

Family-Centered Patient Advocacy Training will help prepare participants to be a patient safety advocate for one person or the whole family!

Who should attend:

  • Caregivers
  • Families come together
  • Friends of a patient or potential patient
  • Advocates professional or self made
  • Elder law staff
  • Social Workers
  • Hospital / medical support staff
  • Doulas
  • Ombudman
  • Nurses

This program can be offered to religious communities, clubs, employees and organizations. 

Please call for fees (516) 579-4711 or e-mail

*Participants must complete full class and take a test to receive certificate.

Topics Include:

Infection Prevention            Medication Safety              Surgery Safety                   Communication Skills      Health Equity

Health Literacy                   Advance Directives           Discharge Planning             Unconscious Bias            -Prepare for Care

Community Support       Whose Who in Healthcare

And Much More!

Seating is Always Limited!
Registration Required
Scholarships and reduced rates available
Call (516) 579-4711

Participants who complete the program will receive on-going support from our staff and team of patient safety experts.

We can come to your community - Minimum 15 participants

If cost is keeping you from registering, please let us know - we want you there!


Next Class 

Part I - May 17th and

Part II - May 24th, 2019



Learn Critical Communication Skills       
Start a New Career!  Help Family and Friends!

​*Certificate Program